At Surprise Jewellery, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We may collect personal information from you when you visit our website, book a workshop, or contact us. This may include:

Contact Details: Your name, email address, phone number, and WhatsApp handle.
Booking Information: Dates of attendance, group size, and specific workshop preferences.
Usage Data: Information about how you use our website, collected via standard analytics tools (like Google Analytics).

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and confirm your workshop bookings.
To communicate with you regarding your reservation, including sending reminders and location details via WhatsApp or email.
To improve our website, customer service, and the overall workshop experience.
To comply with any legal or regulatory obligations.

3. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not store your credit card information directly; all payments are processed securely on-site or through authorized third-party gateways.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above.

5. Your Rights

You have the right to request access to the personal data we hold about you, and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

6. Changes to This Privacy Policy

Surprise Jewellery has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Address: 553, Matara Road, Pelana, Weligama 81700
WhatsApp: +94 77 575 2819